Shipping policy

1. Order Processing

All orders are processed within 2–4 business days after payment confirmation.
Please note that orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. In case of a significant delay, we will contact you via email or phone.

2. Shipping & Delivery

We ship worldwide directly from Pakistan through trusted courier and logistics partners such as DHL, FedEx, UPS, SkyNet, or Pakistan Post, depending on your location.

Estimated delivery times:

  • Pakistan: 2–5 business days

  • Asia: 5–10 business days

  • Europe: 7–14 business days

  • North America: 10–15 business days

  • Australia & New Zealand: 10–15 business days

  • Rest of the World: 12–20 business days

Please note that delivery times are estimates and may vary due to customs procedures, weather conditions, or courier delays.

3. Shipping Charges

Shipping charges for your order will be calculated and displayed at checkout.
We may offer free shipping promotions from time to time — these will be clearly mentioned on our website.

4. International Shipping & Customs

We ship internationally from Pakistan. Orders shipped outside Pakistan may be subject to import duties, taxes, and customs fees, which are determined by your country’s regulations.

These charges are not included in the product price or shipping cost and are the responsibility of the customer.
Please check with your local customs office before placing an order to understand potential additional costs.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through the courier’s website.

If you do not receive your tracking information within 5 business days of placing your order, please contact us at
📧 info@theleathersyndicate.com

6. Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address or failure to claim it from customs, reshipping costs will be the responsibility of the customer.

7. Lost or Damaged Packages

The Leather Syndicate is not liable for products damaged or lost during shipping.
If you receive your order damaged, please contact the shipment carrier or our support team immediately with photos of the damaged item and packaging.

We will assist you in filing a claim with the courier if needed.

8. Contact Us

For any questions regarding shipping, please reach out to our support team at:
📧 info@theleathersyndicate.com
🌐 https://theleathersyndicate.com/