Shipping Policy
We carefully prepare and ship every order from Pakistan to customers around the world. Find everything you need to know about order processing, delivery times, tracking and international shipping.
Worldwide Shipping
We ship orders internationally from Pakistan.
Fast Processing
Orders are normally processed within 2–4 business days.
Order Tracking
Tracking information is provided after your order ships.
Secure Delivery
Orders are shipped through trusted courier partners.
From Order to Delivery
Order Placed
Once your payment is confirmed, we begin preparing your order.
Order Processing
Orders are processed and prepared for dispatch within 2–4 business days.
Shipment
Your package is handed over to a trusted courier or logistics partner.
Delivered
Your order arrives at the shipping address provided during checkout.
Order Processing
All orders are normally processed within 2–4 business days after payment confirmation.
Orders are not normally shipped or delivered on weekends or public holidays. During periods of high order volume, promotions or other operational delays, processing may take longer than usual.
If there is a significant delay affecting your order, our team will contact you using the email address or phone number provided at checkout.
Shipping & Delivery
The Leather Syndicate ships worldwide directly from Pakistan through trusted courier and logistics partners. Depending on your destination, we may use services such as DHL, FedEx, UPS, SkyNet or Pakistan Post.
| Destination | Estimated Delivery Time |
|---|---|
| Pakistan | 2–5 business days |
| Asia | 5–10 business days |
| Europe | 7–14 business days |
| North America | 10–15 business days |
| Australia & New Zealand | 10–15 business days |
| Rest of the World | 12–20 business days |
Please note: Delivery times are estimates and may vary depending on customs clearance, weather conditions, destination restrictions, courier operations and other circumstances outside our control.
Shipping Charges
Shipping charges are calculated based on your destination, order and available shipping method. The applicable shipping cost will be displayed during checkout before you complete your purchase.
From time to time, The Leather Syndicate may offer free shipping promotions. Any applicable free shipping offer will be clearly displayed on our website or during checkout.
International Shipping & Customs
We ship international orders from Pakistan. Orders sent outside Pakistan may be subject to import duties, taxes, customs charges or other fees imposed by the destination country.
These charges are determined by the relevant customs authorities and are not included in the product price or shipping cost unless explicitly stated otherwise.
Customer responsibility: International customers are responsible for any applicable import duties, taxes or customs fees charged by their country. We recommend checking with your local customs authority before placing an order.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, where available.
You can use the tracking number provided in your shipping confirmation to follow your package through the relevant courier's tracking system.
If you have not received tracking information within 5 business days of placing your order, please contact our support team at info@theleathersyndicate.com .
Undeliverable or Returned Packages
Please make sure your shipping address and contact information are accurate before completing your order.
If a package is returned to us because of an incorrect or incomplete address, refusal to accept delivery, failure to collect the package, or failure to complete required customs procedures, additional reshipping costs may be the responsibility of the customer.
Lost or Damaged Packages
Once an order has been handed over to the shipping carrier, delivery handling is managed by the relevant courier or logistics provider.
If your package arrives damaged, please contact us as soon as possible and provide clear photographs of the damaged product and packaging. We will work with you and the shipping carrier to assist with the appropriate claim process.
Important: Please keep the original packaging and shipping materials if your order arrives damaged, as they may be required during a courier investigation or claim.
Inside Our Workshop
Take a look inside The Leather Syndicate workshop and see where our leather products are carefully crafted with attention to detail and quality.
Inside The Leather Syndicate Workshop
A behind-the-scenes look at our workshop and craftsmanship.
Need Help With Your Order?
If you have any questions about shipping, delivery, tracking or your order, our support team is here to help.